Guest Case Study: SquareOne Leadership Course

squareone leadership course

Leadership Development Programme at SquareOne

For over 20 years, ADC Entrance Solutions has been servicing and installing automatic and manual doors throughout the North, providing efficient, safe, and secure solutions for businesses, the NHS, schools, and retail outlets. They take pride in delivering high-quality support daily and are equally committed to the continuous development of their staff.

At ADC, there’s a strong belief that investing in training and qualifications for their team leads to long-term business success. One often overlooked benefit of providing staff with development opportunities is that the more they learn, the more the business can offer in return.

 

The Challenge

When we first sat down with ADC to discuss how we could support them, it was immediately clear that they are deeply passionate about their team’s ongoing development. At the heart of their company is the statement “people come first”, and their employees are central to everything they do.

Their vision for developing their management team was both clear and ambitious, aiming to support growth on both a personal and professional level.

 

The Solution: A Bespoke Leadership Development Programme

Recognising that effective leadership is a key driver of operational success, ADC was keen to invest in a tailored Leadership Development Programme.

Their primary goal was to build a confident, empowered team of managers who could lead with clarity, accountability, and purpose-creating a culture grounded in support, confidence, and continuous development.

 

Training Objectives

Following our discussions with ADC, we identified the following learning and development priorities:

  • Strengthening individual confidence in managerial roles
  • Encouraging independent decision-making within each manager’s area of responsibility
  • Improving self-awareness and emotional intelligence
  • Highlighting the critical impact of leadership on business success
  • Fostering a results-driven mindset
  • Boosting productivity through stronger ownership and follow-through

These objectives formed the foundation for a bespoke programme that addressed not only core leadership competencies but also the personal development and emotional intelligence of each participant.

 

How We Implemented It

The programme was delivered through a series of interactive, skills-based workshops with practical application.

Together with ADC, we co-designed a structured Leadership Development Programme covering the following core modules:

  • Personal Effectiveness
  • Confident Communication
  • Leadership and Management
  • Building a High-Performance Team
  • Managing Performance
  • Time Management and Delegation
  • Negotiation Skills
  • Understanding and Managing Change

Each session was grounded in real-world management challenges and built around experiential learning. We prioritised practical engagement, peer learning, problem-solving, and self-reflection to ensure maximum impact and immediate relevance for all participants.

 

Outcomes

“We recently had our senior-level staff attend the Team Leader training facilitated by SquareOne, and the feedback we’ve received has been overwhelmingly positive. The training has proven to be an invaluable opportunity for our team, helping to enhance both individual and collective skills.

Jane has demonstrated a high level of expertise and knowledge, and her ability to keep everyone engaged has not gone unnoticed.

The content itself was clear, well-structured, and perfectly tailored to all levels of management. Whether it was strategic insights for senior leaders or practical skills for mid-level managers, the training addressed key areas that are essential for effective leadership and team collaboration.

Overall, SquareOne’s training opportunities have been incredibly valuable to ADC. We are confident that these sessions have not only boosted our team’s confidence but also fostered stronger teamwork and communication. We look forward to continuing to invest in these development opportunities to support our workforce’s growth.” – Elissa Davies, ADC

 

Benefits of Bespoke Training

At SquareOne Training, we specialise in bespoke training services, working closely with your team to design a course tailored to your goals and the way you want to learn.

We’ll sit down with you to understand your objectives, what you want to achieve, how you prefer to learn, and even where you’d like the training delivered-whether that’s in-person, online, or a mix of both.

Choosing a bespoke package gives you the flexibility to shape every aspect of the training so that it fits your exact needs. It’s all about helping your people-and your business-thrive.

 

Conclusion and Feedback

Following the programme, we’re thrilled to share that the feedback has been exceptional. ADC’s managers reported noticeable improvements in their confidence, leadership style, communication, and decision-making abilities.

On reflection, all managers gained a deeper understanding of Emotional Intelligence and its role in effective leadership.

We’ve received glowing reviews from both learners and senior leadership, many of whom have already observed a tangible difference in team performance and individual ownership.

Source: squareonetraining.com

Leadership Development Programme at SquareOne

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