ENSURING ENTRANCES ARE SAFE & OPERATIONAL
WORKING WITH FACILITY MANAGERS & MANAGEMENT COMPANIES
AUTOMATIC DOOR & ROLLER SHUTTER SERVICING & FACILITies management
ADC Entrances provides maintenance plans as well as installation of our products direct to businesses, but we also work closely with facilities management operations in supplying our services to their clients.
For over 20 years we have worked with a range of sectors offering planned maintenance to ensure entrances are fully operational and safe. If faults do occur our large team of engineers throughout the Midland and North can react quickly to your needs.
Automatic doors are a specialised industry and facility managers, and facilities management companies need to know that their premises are to strict industry guidelines. Our admired level of customer service and highly trained engineers are which make ADC Entrances a highly respected business in the industry.
What is PPM Servicing?
Specifically tailored plan for your premises.
Call our team for expert advice.
Midlands & North coverage
We have a team of skilled automatic door engineers available across the Midlands and North of England, ready to provide expert installation, maintenance, and repair services. With extensive experience and knowledge of a wide range of automatic door systems, our engineers are dedicated to ensuring that your doors function seamlessly and safely. Whether you need assistance with a commercial or industrial setup, our engineers are equipped to handle any challenge, delivering fast, reliable solutions throughout the region. ADC keep your automatic doors in optimum condition, enhancing convenience and security for your property.
Dedicated account manager
Every customers has a dedicated account manager who is committed to a delivering personalized service to facilities management and ensuring your needs are met with the utmost care and attention. Your account manager acts as your main point of contact, offering tailored solutions, answering any questions, and addressing any concerns you may have throughout our partnership. With a deep understanding of your requirements and preferences, they work to streamline processes, provide timely updates, and ensure a smooth and hassle-free experience. Our goal is to make sure you feel valued and supported.
95% first time fix rate
Our automatic door engineers take pride in delivering exceptional service, boasting an impressive 95% first-time fix rate. This high success rate reflects their extensive expertise, meticulous attention to detail, and ability to diagnose and resolve issues quickly and effectively. Equipped with the right tools and knowledge, our engineers ensure that most repairs and adjustments are completed on the first visit, minimizing downtime and disruption for your business or property. With a focus on efficiency and quality, we are committed to providing you with reliable solutions and getting your automatic doors back in optimal condition as swiftly as possible.
Clear communication
Clear communication is at the heart of our service, ensuring that both our customers and engineers are always on the same page throughout every project. From the initial consultation to the final execution, we prioritize open and transparent dialogue, making sure that all requirements are understood and expectations are aligned. Our team provides regular updates, addresses any questions promptly, and ensures that all details are conveyed accurately, both internally and with the customer. This commitment to clear communication helps prevent misunderstanding to guarantee a smooth, efficient process from start to finish.
Detailed reporting
Our engineers provide detailed and clear reports outlining the issues they encounter, ensuring that facility managers understand the situation and the necessary next steps. Each report is carefully documented, highlighting the problem, its potential impact, and the recommended actions to resolve it. Whether it’s a simple adjustment or a more complex repair, our engineers make sure to communicate the scope of work required, estimated timelines, and any potential costs involved. These clear and thorough reports help you make informed decisions and ensure that you’re always in control of the process, with complete transparency throughout.
Highly trained engineers
Our automatic door engineers are highly trained and experienced in fixing and maintaining all makes and models of automatic doors, regardless of brand or type. Whether it’s a sliding, swinging, or folding door, our team is equipped with the skills and tools to handle any repair or installation challenge. With a deep understanding of various door systems, from the latest technology to older models, we are able to quickly diagnose issues and provide efficient solutions tailored to your specific needs. No matter the complexity, our engineers are committed to ensuring your automatic doors operate smoothly and reliably, no matter the make or model.
We work in various sectors:
Schools & Universities
NHS & Care Homes
Retail & Leisure
Industrial & Commercial
Hotel & Accomodation
Construction